Customer Care

Customer Care

For general enquiries please contact us at: hello@ohh.industries. We endeavour to reply to you within 48 hours.

Delivery

All UK deliveries are made by Hermes Courier. Once your order has been transferred to the courier, a tracking number is provided for you to track your order online. Orders typically take 3-5 days for delivery. 

All international deliveries will be made by Parcel Force, where the delivery will be tracked and signed for. Once your order has been transferred to the courier, a tracking number is provided for you to track your order online. Orders typically take 5-7 days for delivery. 

Please note that in these uncertain times delivery may be delayed depending on the destination.

Returns

All efforts are made to ensure all Oishii Haha products are of the highest quality. Final checks are made before each order is dispatched. Oishii Haha do not accept exchanges or returns for tea or confectionery. In the case you are unsatisfied with the products purchased please contact us first at: sales@ohh.industries.